What is the difference between machine learning and predictive analytics?

Ping! Something needs your attention. Is it an email? A tweet? A text? A reminder on your phone? A calendar invite? Ping! Another one. Ping! There’s that sound again. Or maybe it’s a visual cue, an ever-ascending ticker count on your app icons or inbox. Quick, why don’t you just respond right now? Says the devil on your digital shoulder — your sender will be […]

Your Customers Still Want to Talk to a Human Being

The rise of the internet has opened up new possibilities for communicating, from emailing and blogging to mobile video chatting and exchanging GIFs over messaging apps. This digitization has not been limited to consumer interactions. Most businesses now communicate with their customers through multiple online channels, and invest in software to track, person […]

Techcrunch

WeWork launches dedicated China business backed by $500M from investors

WeWork is making a big move to win the co-working market in China after it announced the creation of a standalone WeWork China business, backed by $500 million from existing backers SoftBank and Hony Capital. It isn’t clear whether this fresh influx of capital is tied to a recent $760 million financing round that closed earlier this month, at a reported val […]

Slack is raising a $250 million round at $5 billion valuation

Enterprise messaging service Slack is raising a $250 million round at a $5 billion valuation, TechCrunch has confirmed. We’re hearing that SoftBank, Accel Partners and other existing investors participated. The $250 million financing amount was reported by Bloomberg. Axios first had the names of the lead investors. Recode originally reported on a $500 milli […]

MIT Sloan Management Review Blog

Improving Customer Service and Security With Data Analytics

Organizations are collecting more and more data. And while rich data allows personalized service, detailed data about real people (rightly) often raises concerns. Just as this data is increasingly valuable to organizations, it can be valuable to criminals as well, leading to an ever-escalating series of data breaches. Data analytics exacerbates trade-offs be […]

Video: Three Ways Businesses Use Artificial Intelligence

On May 23, 2017, the MIT Sloan School of Management hosted the 14th annual CIO Symposium: “The CIO Adventure: Now, Next and… Beyond.” The one-day event brought senior IT executives together to discuss key technologies, including IoT, AI, blockchain, Big Data, DevOps, cloud computing, and cybersecurity. The main idea was to help prepare these tech […]

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The Business of Social Media

How to succeed on mobile and social platforms by Lloyd Melnick

What is the difference between machine learning and predictive analytics?

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